This business is not BBB accredited.Additional Locations
Phone: (916) 339-7139 View Additional Phone Numbers 658 Commerce Dr Ste B, Roseville, CA 95678 ! There is an alert on CR Resource Contracting, Inc. !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for CR Resource Contracting, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for CR Resource Contracting, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Additional Complaint Information
Complainants generally allege the company fails to perform installations or provide refunds after collecting deposits ranging from hundreds to thousands of dollars.
The company responds to some complaints by explaining that delays were caused by rebate issues with the utility company, and promising to complete installations at a later date.
BBB believes that the complaints contain a pattern of allegations and contacted the business on September 8, 2015 and September 22, 2015. We requested the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our correspondence.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 00977582. On 1/2/2016 BBB confirmed that Contractor's State License Board suspended the license of CR Resource Contracting, Inc..
Type of Entity
Business ManagementMr. Patrick Strong, CEO Mr. Malcom Murphy, RMO
Contractors - General
The following applies to consumer home improvement contracts:
According to California law, the down payment on a contract for services to be performed for a homeowner by a contractor should not exceed 10 percent of the contract price or $1,000, whichever is less. An exception to this down payment maximum is if the contractor has obtained a Blanket Performance and Payment Bond, which can be viewed on the contractor’s license. If this bond is secured, the contractor may exceed the down payment requirements.
If payments are to be made before the project is completed, a schedule of these progress payments should be stated in the contract, along with the date and amount of work to be completed or materials delivered when the progress payments are made. Check all work and confirm the contractor is meeting the terms of the contract before making payments. Do not make the final payment until you are satisfied with the job.
You may wish to consult the Contractors State License Board Consumer Guide to learn more about hiring a contractor.