This business is not BBB accredited.
B & B Services
Phone: (916) 960-3312 7065 Skokie Pl, Citrus Hts, CA 95621 ! There is an alert on B & B Services !
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B & B Plumbing offers residential plumbing services.
On 9/9/2015 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 1C. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
- 1D. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.
- 4A. Upon request, provide BBB with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principals; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
- 6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
- 6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for B & B Services include:
- 4 complaint(s) filed against business
- Failure to respond to 2 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for B & B Services include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||4|
Additional Complaint Information
Complainants typically allege that they are unhappy with services performed by the business. Complainants further report that when attempting to contact the business about their concerns, their phone calls are not returned.
BBB believes these complaints contain a pattern of allegations and contacted the business on September 14 and September 21, 2015. We requested the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our correspondence.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 935615.
Type of Entity
Business ManagementMr. Larry Biegler, Owner Mr. Mike Biegler, Owner Mr. Rob Leonard, Office Manager
Contractors - General Plumbers
Alternate Business NamesB & B Plumbing Buddy's Plumbing
Products & Services
This company offers general contracting services.