Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Muco Concrete Company Inc.

Phone: (916) 799-4450 Fax: (916) 456-1168 6500 Silver Hawk Ct, Elk Grove, CA 95758

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Muco Concrete Company Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Muco Concrete Company Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Muco Concrete Company Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 14, 2012 Business started: 12/01/2010 in CA Business started locally: 12/01/2010 Business incorporated 06/22/2015 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 00955186.

Type of Entity


Business Management
Mr. Gabriel Munoz, Owner
Contact Information
Principal: Mr. Gabriel Munoz, Owner
Business Category

Concrete Contractors Concrete Repair/Leveling Concrete - Custom Concrete Blocks & Shapes Concrete - Stamped & Decorative Countertops - Concrete Contractor - Decorative & Specialty Concrete

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Products & Services

Muco Concrete specializes in:

Concrete Applications:
Staining, Stamping, Resurfacing, Polishing, Overlays...
Concrete Floors, Floor Coatings, Countertops...
Driveways, Walkways, Patios, Walls, Pavers, Pool Decks, Planters...
Repair and Maintenance:
Crack Repair, Foundation Repair, Sealants, Coatings...
Decorative Concrete Treatments:
Stamped, Stained, Colored, Stenciled, Aggregate, Engraving, Resurfacing, Polishing, Rock Salt Finish, Scoring, Sawcutting, Coating, Painting...

Industry Tips
Hiring a Contractor in California: Essential Tips

Additional Locations

  • 6500 Silver Hawk Ct

    Elk Grove, CA 95758 (916) 799-4450


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/5/2016 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: I called ******* three different times to set up a estimate on a concrete job at my home .The first appointment no call or show so I called ******* he said he was so sorry he lost my info while at a job.Scheduled a second appointment for a second estimate again no call no show.Called ******* back he said he was on his way stuck in traffic NEVER showed up tried calling him again all calls went unanswered .I was referred to this company by home where he gets great ratings but his responsibilitys show so different. I can just amagine if I hired him for a job.

Desired Settlement: I want him to contact me with a explanation on why he can't keep his word really bad for business.

Business Response:

Business states that they have attempted to contact the consumer directly but have been unsuccessful. The business left a voicemail and sent a text that were never returned.

The business would like to apologize for the unfortunate experience. The business schedule was busy and scheduling difficulties arised. Business states that customer is welcome to contact them directly should they have any further concerns.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Muco Concrete Company Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)