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BBB Accredited Business since
Phone: (916) 799-4450 Fax: (916) 456-1168 6500 Silver Hawk Ct, Elk Grove, CA 95758
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A BBB Accredited Business since
BBB has determined that Muco Concrete Company Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Muco Concrete Company Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 00955186.
Type of Entity
Business ManagementMr. Gabriel Munoz, Owner
Concrete Contractors Concrete Repair/Leveling Concrete - Custom Concrete Blocks & Shapes Concrete - Stamped & Decorative Countertops - Concrete Contractor - Decorative & Specialty Concrete
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
Products & Services
Muco Concrete specializes in:
Staining, Stamping, Resurfacing, Polishing, Overlays...
Concrete Floors, Floor Coatings, Countertops...
Driveways, Walkways, Patios, Walls, Pavers, Pool Decks, Planters...
Repair and Maintenance:
Crack Repair, Foundation Repair, Sealants, Coatings...
Decorative Concrete Treatments:
Stamped, Stained, Colored, Stenciled, Aggregate, Engraving, Resurfacing, Polishing, Rock Salt Finish, Scoring, Sawcutting, Coating, Painting...
Industry TipsHiring a Contractor in California: Essential Tips
6500 Silver Hawk Ct
Elk Grove, CA 95758 (916) 799-4450 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: I called ******* three different times to set up a estimate on a concrete job at my home .The first appointment no call or show so I called ******* he said he was so sorry he lost my info while at a job.Scheduled a second appointment for a second estimate again no call no show.Called ******* back he said he was on his way stuck in traffic NEVER showed up tried calling him again all calls went unanswered .I was referred to this company by home advisors.com where he gets great ratings but his responsibilitys show so different. I can just amagine if I hired him for a job.
Desired Settlement: I want him to contact me with a explanation on why he can't keep his word really bad for business.
Business states that they have attempted to contact the consumer directly but have been unsuccessful. The business left a voicemail and sent a text that were never returned.
The business would like to apologize for the unfortunate experience. The business schedule was busy and scheduling difficulties arised. Business states that customer is welcome to contact them directly should they have any further concerns.