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BBB Accredited Business since

A B Concrete Coating

Additional Locations

Phone: (530) 823-6869

BBB Business Reviews may not be reproduced for sales or promotional purposes.


A B Concrete Coating offers driveway, walkway, and and pool deck limestone concrete coatings services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that A B Concrete Coating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A B Concrete Coating include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on A B Concrete Coating
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: October 07, 2011 Business started: 10/20/2010 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 00953728.

Type of Entity

Sole Proprietorship

Business Management
Mr. Brian Fenno, Owner Mrs. Amber Littlefield, Office Manager/Accountant
Contact Information
Principal: Mr. Brian Fenno, Owner
Business Category

Concrete Contractors Concrete Repair/Leveling Concrete - Custom Concrete - Restoration, Sealing & Cleaning Concrete - Stamped & Decorative Countertops - Concrete Contractor - Decorative & Specialty Concrete Concrete Breaking, Cutting, Sawing

Products & Services

A B Concrete Coating offers the following product(s): Company offers concrete services.

Alternate Business Names
Brian Fenno
Products & Services

A.B. Concrete Coating specializes in residential and commercial concrete services.

Industry Tips
Hiring a Contractor in California: Essential Tips

Customer Review Rating plus BBB Rating Summary

A B Concrete Coating has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • Meadow Vista, CA 95722

  • PO Box 914

    Alta, CA 95701


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/11/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I am filing a complaint against A B concrete coating Co. license # ****** ***** ****** **** * ******** *** ****** ****** ** ***** I had my patio redone in 7/14 at the cost of $14,366.00!! I was not informed it does not absorb water & stains terribly. There are puddles all over – where water stands – it stains terribly – leaves furniture flower pots – everything stains!!!

Desired Settlement: I at least should have been told to get a darker color or something??!! Or fore warned how bad it is – The address on my receipt is ***** ***** ***** ******** **** ******* ** ***** I’ve called many, many times and no explanation help or answers for over a year. ****** *****

Business Response:

We have been out to our clients home several times over the last year. We have cleaned it twice.

There is a tree that has dropped leaves and when it rains it stains the concrete. Also, the grass sits about 4 inches higher than the concrete its self with no drainage resulting in the dirt going onto the concrete and making it dirty.

We did recommend to solve the problem she can have it washed down or pressure washed periodically.

Thank you,

A.B. Concrete Coating





Consumer Response: I am rejecting this response because: They never cleaned it- grass is not 4” taller and it was going to be a real problem – I should have been told – the tree was there and probably 100 years before they did there job?? They never warned me about leaf problem- or suggest I get a darker color – never. I had a concrete patio for 50 years and no problems – I should have been forewarned before I spent $15,000!!!

Business Response:

We made sample boards for you to choose colors from we gave you multiple options and you pick the color. If the leaves from the tree fall down on the concrete and and dirty water  dries on the concrete it needs to be cleaned off or it will look dirty. You were happy when we completed the job. We sent a guy down to clean the job. The grass does sit higher than your patio and you do not have drainage.  That is what is causing the problem. Has nothing to do with the overlay. Unfortunately you picked a light color therefore the dirt shows.

Thank you very much let me know if there's anything else I need to send and where we go from here

Consumer Response:

I am rejecting this response because:

I am not satisfied with his answers, these things should have been brought up before doing $15,000/work. Never a word about tree leaf stains or higher – I guide just put my complaint in your into – for other people to ask questions – not depend on him to tell them. The truth.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

2 Customer Reviews on A B Concrete Coating
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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