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A B Concrete Coating offers driveway, walkway, and and pool deck limestone concrete coatings services.
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A BBB Accredited Business since
BBB has determined that A B Concrete Coating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for A B Concrete Coating include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 00953728.
Type of Entity
Business ManagementMr. Brian Fenno, Owner Mrs. Amber Littlefield, Office Manager/Accountant
Concrete Contractors Concrete Repair/Leveling Concrete - Custom Concrete - Restoration, Sealing & Cleaning Concrete - Stamped & Decorative Countertops - Concrete Contractor - Decorative & Specialty Concrete Concrete Breaking, Cutting, Sawing
Products & Services
A B Concrete Coating offers the following product(s): Company offers concrete services.
Alternate Business NamesBrian Fenno
Products & Services
A.B. Concrete Coating specializes in residential and commercial concrete services.
Industry TipsHiring a Contractor in California: Essential Tips
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
Meadow Vista, CA 95722 Directions
PO Box 914
Alta, CA 95701
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: I am filing a complaint against A B concrete coating Co. license # ****** ***** ****** **** * ******** *** ****** ****** ** ***** I had my patio redone in 7/14 at the cost of $14,366.00!! I was not informed it does not absorb water & stains terribly. There are puddles all over – where water stands – it stains terribly – leaves furniture flower pots – everything stains!!!
Desired Settlement: I at least should have been told to get a darker color or something??!! Or fore warned how bad it is – The address on my receipt is ***** ***** ***** ******** **** ******* ** ***** I’ve called many, many times and no explanation help or answers for over a year. ****** *****
We have been out to our clients home several times over the last year. We have cleaned it twice.
There is a tree that has dropped leaves and when it rains it stains the concrete. Also, the grass sits about 4 inches higher than the concrete its self with no drainage resulting in the dirt going onto the concrete and making it dirty.
We did recommend to solve the problem she can have it washed down or pressure washed periodically.
A.B. Concrete Coating
I am rejecting this response because: They never cleaned it- grass is not 4” taller and it was going to be a real problem – I should have been told – the tree was there and probably 100 years before they did there job?? They never warned me about leaf problem- or suggest I get a darker color – never. I had a concrete patio for 50 years and no problems – I should have been forewarned before I spent $15,000!!!
We made sample boards for you to choose colors from we gave you multiple options and you pick the color. If the leaves from the tree fall down on the concrete and and dirty water dries on the concrete it needs to be cleaned off or it will look dirty. You were happy when we completed the job. We sent a guy down to clean the job. The grass does sit higher than your patio and you do not have drainage. That is what is causing the problem. Has nothing to do with the overlay. Unfortunately you picked a light color therefore the dirt shows.
Thank you very much let me know if there's anything else I need to send and where we go from here
I am rejecting this response because:I am not satisfied with his answers, these things should have been brought up before doing $15,000/work. Never a word about tree leaf stains or higher – I guide just put my complaint in your into – for other people to ask questions – not depend on him to tell them. The truth.
Customer Reviews Summary