BBB Business Review

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Capital Network Solutions, Inc.

Phone: (916) 366-6566 View Additional Phone Numbers 8950 Cal Center Drive Suite 341, Sacramento, CA 95826 http://www.cns-service.com


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Description

Capital Network Solutions, Inc. (CNS) is a premier Northern California network services and consulting company. Established in 1989, we have supported hundreds of clients in the technology arena. Our strategic IT solutions are designed to help you achieve a higher level of security, efficiency, reliability and productivity. Outsourcing with Capital Network Solutions, Inc. for your managed services enables you to receive enterprise-class benefits at an affordable rate.

Capital Network Solutions, Inc. hires only the most experienced IT professionals who understand that your business goals are their goals as well. In order to provide you with the best in technology solutions, our Managed-IT team offers a full turn-key solution for network services including:
Design Implementation, Project Management, Patch Management, Backup Management, Technical Support, Network Security, Admin Training, Spam and Anti-Virus Protection & 24x7 Help Desk Support


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Capital Network Solutions, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Capital Network Solutions, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 07, 1994 Business started: 05/27/1997 in CA Business incorporated 05/27/1997 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Electronics and Appliance Repair
4244 South Market Court, Suite D, Sacramento CA 95834
http://www.bearhfti.ca.gov/
Phone Number: (916) 999-2041
Fax Number: (916) 921-7279
HomeProducts@dca.ca.gov
The number is 76761.

Type of Entity

Corporation

Business Management
Mr. Steve Shulte, COO Mr. Don Thompson, CEO Miss. Lauren M Abbott, Director of Operations
Contact Information
Customer Contact: Miss. Lauren M Abbott, Director of Operations
Principal: Mr. Steve Shulte, COO
Principal: Mr. Don Thompson, CEO
Business Category

Computers Hardware, Software & Services

Products & Services

Capital Network Solutions, Inc. sells the following brand(s): Cisco, Citrix, Microsoft, Nimble SAN, SonicWall, VMWare

Capital Network Solutions, Inc. offers the following product(s): Company offers computer hardware, software, and IT solution services.

Hours of Operation
M: 8:00 AM - 5:00 AM
T: 8:00 AM - 5:00 AM
W: 8:00 AM - 5:00 AM
Th: 8:00 AM - 5:00 AM
F: 8:00 AM - 5:00 AM
S: Closed
Su: Closed

Customer Review Rating plus BBB Rating Summary

Capital Network Solutions, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.