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Description

Full Auto Repair & Maintenance Facility since 1984. Foreign & Domestic. Diagnostic, Star Certified Smog Check, Brake Service, A/C & Heating , Alignment,  Complimentary 30 pt inspection Hall's Automotive is an Approved AAA repair facility conveniently located near I-80. ASE certified technicians. 2 year or 24,000 mi warranty.  Accept major credit cards. For your convenience we have a night drop box and FREE Shuttle Service. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hall's Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hall's Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hall's Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 23, 1992 Business started: 07/01/1986 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Automotive Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
http://www.bar.ca.gov/
Phone Number: (800) 952-5210
The number is 268817.

Type of Entity

Sole Proprietorship

Business Management
Ms. Patricia Tracy, Owner
Contact Information
Principal: Ms. Patricia Tracy, Owner
Business Category

Auto Repair & Service Auto Headlight Restoration Auto Smog Inspection Auto Repair - Steering & Suspension Auto Repair - Power Steering Brake Service Wheel Alignment, Frame & Axle Service - Auto Starters - Engine Air Conditioning Repair Alternators & Generators - Auto Repair

Method(s) of Payment
Cash, Visa, Mastercard, American Express, Debit, Discovery
Refund and Exchange Policy
2 years or 24,000 miles warranty whichever comes firsts. The warranty work has to be performed in our shop & cannot exceed the original cost of repair. Exclusions Apply: Does Not cover used parts or parts provided by customer. Excluding Abuse or accident. 
Industry Tips
Auto Repair - Road Signs of Good Business Stay Informed to Keep Cool: Tips for Hiring an HVAC Service

Additional Locations

  • 345 Sacramento St

    Auburn, CA 95603 (530) 888-6451

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Hall's Automotive
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)