This business is not BBB accredited.
Phone: (916) 638-5424 Fax: (916) 638-5440 View Additional Phone Numbers 11419 White Rock Rd, Rancho Cordova, CA 95742
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Cal Rewire include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
CA Bureau of Automotive Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 259335.
Type of Entity
Business ManagementMatt Blackburn, President
Auto Repair & Service
Alternate Business NamesCalifornia Rewire, Inc.
Products & Services
Cal Rewire provides custom and standard electrical automotive repair.
Industry TipsAuto Repair - Road Signs of Good Business
THIS LOCATION IS NOT BBB ACCREDITED
11419 White Rock Rd
Rancho Cordova, CA 95742 (800) 878-2947 Directions
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Additional Phone Numbers
- (800) 878-2947(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: Classic car worth $40,000 was in shop for years, tried picking it up multiple occasions. Asked again about getting it finally ready for me and was inform he sold it un a lien sale. This is a very nice vehicle and obviously never abandoned, he never emailed and asked me to pick it up nor delivered me any type of invoice. Claims he tried calling me yet I haven't had a call.
Desired Settlement: Get my vehicle back. ***************** Thanks *******
Business Response: The vehicle was to be picked up in July of 2015, after numerous attempts to contact ******* and calls not being answered or returned, a mechanics lein was filed with the DMV on November 27. Notices were mailed to all interested parties and by law could not be sold for 30 days from start of lein. The DMV nor I was contacted in regards to this during the 30 days and the vehicle was subsequently sold on December 28, 2015 to satisfy the outstanding bill.
I am rejecting this response because:
my phone records indicate **** has called me two times in the last 3 years. Both were in June of 2015. He obviously called a wrong number and ignored several email attempts in July and September to get ahold of him. Our entire email history has been pdf'd in my previous email which clearly shows all of the evidence. I never received an email, phone call or repair bill regarding my truck is ready for pick up. I never heard back from **** after sep 22nd when I asked him "where should we go from here" this email was never responded too as well as others in our email history. This truck has an extreme value. Please push this case to the highest priority available with the BBB.
******* ****** ************ ************
Business Response: As I told ******* already, I am no longer going to communicate with him due to his threatening to sue me. I can assure you that all laws were followed, 30 day notice was made and the lien sale completed on . I can also verify that the DMV has provided title to the new owner.
I am rejecting this response because:
California Rewire Inc. failed in many areas to properly process a lien sale including but not limited to possibly submitting fraudulent documents to CA DMV, maliciously performing lien without any real attempts to get ahold of me or delivering any type of repair bill despite keeping on going conversations via email. This matter is now in the hand's of the Sacramento County District Attorney. It is very much in *******'s best interest to insure no changes or alterations at all are performed on said truck until his case is closed. Thank you BBB for at least giving California Rewire Inc. the chance to surrender the vehicle however they have left me know choice to hand matters over to the Dept of Justice.