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BBB Accredited Business since
Phone: (916) 231-3625 2194 Fulton Ave, Sacramento, CA 95825
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A BBB Accredited Business since
BBB has determined that Truck Time of Sacramento meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Truck Time of Sacramento include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Hamid Mizani, President
Auto Dealers - Used Cars
Hours of Operation
|M||:||10:00 AM - 7:00 PM|
|T||:||10:00 AM - 7:00 PM|
|W||:||10:00 AM - 7:00 PM|
|Th||:||10:00 AM - 7:00 PM|
|F||:||10:00 AM - 7:00 PM|
|S||:||10:00 AM - 7:00 PM|
Alternate Business NamesAuto LinkSac, Inc.
Industry TipsBuying a Used Car at a Dealership
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
2194 Fulton Ave
Sacramento, CA 95825 (916) 231-3625 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: Get a mechanic to inspect BEFORE you buy from this dealer!!! Truck Time is a FRAUD. This dealer is worthless. I bought this car for 1500 down and it was about 5500 bucks. He sold me a piece of junk, used 2003 Ford Focus Lemon in poor condition. It had a bong in the ash tray when I got it. I should have taken that as a red flag! He told me at the time of signing the deal that I could keep it a year, then come back and trade it in. When I called him a year later to trade it in, he reneged on the agreement and said to try to sell it myself.It had a broken frame he had to fix in the first week I bought it, I raised a little hell and they agreed to fix it, shabbily. I had to buy a motor mount because the car shook unbelievably, had to replace a new battery, serpentine belt and alternator within the next year... I guess he felt sorry and gave me a discount on my next payment, and then just when I thought I had attempted to repair the problems, 6 months later the engine blew up! He told me to throw a $500 engine in it and find a mechanic. I didn't want to be stuck paying for expensive repairs, so I let it sit leaking oil all over my driveway for 4 months. No one wants to make car payments on a non-functioning vehicle. He just recently repossessed it. Could selling me a car in that condition be fraud or negligence, maybe criminal negligence?
Desired Settlement: My desired settlement is to get rid of the lemon, get it off my DMV registration and get out of my auto loan.
A prospective buyer has always the right to inspect the vehicle, which they are buying at any shop they may like before their purchase, this has been our practice for a long time and we strongly recommend that to any client. Mrs. ********* has purchased her car from us on June 18, 2010 we do not have any record of broken frame and also we do not fix any frame for that matter. The services that client has done regarding motor mount (a hard plastic part), battery, serpentine belt, and alternator is part of regular maintenance that could be needed after some usage for any car however per client request and as goodwill On Oct. 24, 2012, we gave the client a credit toward her payment.
Read Complaint Details
Complaint: I bought I 1997 Chevy for $4000, with major repair issues. On June 20, 2013 I purchased a 1997 Chevy for $4000 from Truck Time of Sacramento. I bought the truck as is with no warranty, and I fully am aware of that. However, nowhere on the contract did it state all the issues the truck had when I took it in for a check-up. About 10 days later I took the truck back because the check engine light came on. I took it to the dealership, and they said that it was code, and they removed it. 8 days later the brakes needed to be looked at, and they did fix the brakes. About 20 days after that the service engine came on, and the truck started making a lot of noise and I decided to have a second mechanic take a look. On August 9, 2013 I had ************ take a look at the truck, and according to their work as you can see in the receipt it reads, "Evaluate just purchased, found Codes." It seems like codes were erased so that this vehicle was sold. To add one, I was never told about a cancellation policy, and feel as if I was lied to and cheated based on the sale. I have never been late on a payment, and feel I kept my end of the contract. I hope they do too!
Desired Settlement: To please look at the mechanic evaluation and see that they have some fault in this. I need my truck for work transportation, and needed it to work. I already fixed the timing belt, and would like the company to fix the rest of the issues as indicated by the diagnostic.
Initial Business Response
Customer Reviews Summary