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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Phil Waterfords Manteca Ford include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning sale promotion offers. We wrote the business on June 2, 2014 and June 9, 2014 , requesting the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our correspondence.
Complainants allege that they receive flyers indicating they won a prize but when they go to Phil Waterfords Manteca Ford to pick up the prize, they do not receive one. According to complainants, they experience high pressure sales tactics from the car salesman, even though they are not actually interested in buying a car.
The company generally has not responded to complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
CA Department of Motor Vehicles- Occupational Licensing (DMV)
8243 Demetre Ave, Sacramento CA 95828
Phone Number: (916) 229-3126
The number is 17521.
Type of Entity
Business ManagementMr. Phil Waterford, President/Owner Valerie Wallace, Office Manager
Auto Dealers - New Cars
Products & Services
Phil Waterfords Manteca Ford offers the following product(s): Company offers car sales.