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BBB Business Review

BBB Accredited Business since 9/22/2004

Terminix

Phone: (540) 366-0180 View Additional Phone Numbers 7742 Garland Circle, Roanoke, VA 24019 http://www.terminix.com

View BBB Rating for Terminix's headquarters.

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Description

The company offers termite & pest control services for residences and commercial enterprises. The company also offers franchise opportunities. The company has 421 locations nationally, which may be either independently owned or company-owned.

BBB Accreditation

A BBB Accredited Business since 9/22/2004

BBB has determined that Terminix meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Terminix
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Neutral Experience 0
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Additional Information

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BBB file opened: January 15, 1972 Business started: 01/01/1927 in TN Business incorporated: 05/11/1978 in TN
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Ritchie , Branch Manager Mr. Thomas Brackett, President Ms. Sally Archibald, Admin. Assistant to President Ms. Melanie Mull, Customer Relations Supervisor
Contact Information
Complaint Contact: Ms. Melanie Mull, Customer Relations Supervisor
Business Category

PEST CONTROL SERVICES

Alternate Business Names
Terminix International Company, L.P. Terminix Pest Control
System Wide Accredited Business

This company's headquarters and company-owned locations throughout the country participate as BBB Accredited businesses. This means they support BBB's services to the public and meet our BBB Accreditation standards. Locally, they joined this BBB in September 2004. 

The BBB Serving Western Virginia does not process complaints for this company. Any complaints are directed to the BBB of the Midsouth (Memphis, TN ) for processing.FOR A FULL REPORT CONTACT THE BBB LOCATED IN MEMPHIS, TN AT 901-759-1300 or www.midsouth.bbb.org.

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