Watch Out for False Emails Requesting a BBB Rating Verification

August 18, 2011
BBB is cautioning businesses and consumers about an email that is purporting to come from BBB. The email appears to come from a fake BBB address ( in the Atlanta, Georgia metro area and falsely requests verification and validation of BBB Ratings.  

The email message reads, “Our data shows a pending rating or review about you or your business. Derogatory/Negative reviews or ratings can impact you business profile and become permanently visible to customers, clients, vendors, and agencies. CONTACT OUR NOTIFICATION DEPARTMENT IMMEDIATELY FOR VERIFICATION AND VALIDATION OF THIS ALERT.”

BBB wishes to remind all businesses and consumers that we are not conducting a verification request nor are we issuing emails in response to a pending rating or review about you or your business. Should you receive such an email, please disregard its message, and report any information received to BBB’s Scam Portal. CBBB’s Legal Department is working to find out who is behind this and will take all appropriate action to protect its trademark.