BBB Featured in The Hansen Files on "Dateline" this Sunday

May 13, 2011
This Sunday, May 15th at 7pm ET/6pm CT, “Dateline’s” Chris Hansen files go undercover after using the house of a couple in Phoenix, AZ.

With the help of the Better Business Bureau, Chris Hansen and "Dateline's" hidden cameras uncover how easily a homeowner can end up spending hundreds, even thousands of dollars on unnecessary home repairs. This brazen scam—one that has thrived for more than a decade—cons thousands of homeowners out of millions of dollars.

“It’s so important to shine a light on how common it is for homeowners to be taken by unethical service professionals who don’t honor their promises,” said Matthew Fehling, president and CEO of the Better Business Bureau serving Central, Northern and Western Arizona. “When you’re looking to invest in a home project, it’s worth it to take your time and find a company you can trust. Keeping consumers educated and informed on these issues is our priority.”

Equipped with hidden cameras from top to bottom, watch as repairmen are put to the test to see if they can make a fix quickly, honestly and efficiently.  

Follow @datelinenbc and @chrishansen for more on #TheHansenFiles and for a sneak peek, go to