State Commission Helping in the Wake of ComputerTraining.edu’s Closing
January 6, 2010 – Richmond, VA – Maryland’s local media first broke the story that sent shivers down the spines of students awaiting commencement of their spring semester of classes at ComputerTraining.edu a Hunt Valley, Md. based business with classrooms in Towson, Annapolis and 23 other locations around the country. The 17 year-old business, specializing in information technology training, shut its doors on December 31, 2009.
A statement on the company’s Web site, www.computertraining.edu, dated January 4, 2010, reported its assets were frozen by BB&T Bank, forcing the company to close their corporate offices and their schools. Prior to the company’s closing, the business had maintained a satisfactory report with Better Business Bureau.
“We are stunned by the loss of this business,” said Tom Gallagher, president/CEO, Better Business Bureau serving Central Virginia. “Until this sudden turn of events, ComputerTraining.edu has had a history of providing good customer service and worked with BBB to resolve any consumer complaints.”
According to ComputerTraining.edu, students were told via email that, “It is with deep sadness and regret that Computertraining.edu announces it will cease operation and close all of the Computertraining.edu schools, effective immediately. These actions are due to circumstances beyond the company's control. There will be no further classes held at any of our schools.” Students were further directed to contact their local state agency to request refunds.
BBB has verified that students who have paid for, but not completed their classes with ComputerTraining.edu regardless of the state in which they were enrolled, should contact the Maryland Higher Education Commission at www.mhec.state.md.us or Mr. Les Bennett at 410-260-4535 or firstname.lastname@example.org .
In an email to BBB, Mr. Bennett acknowledged that, “The State of Maryland through the Maryland Higher Education Commission has certain student protections available to help in cases such as this, particularly for those students who were either attending at the time the school closed or were enrolled to attend at a future date.”
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