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Find a Location

Richmond Window Corporation has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRichmond Window Corporation

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.89/5stars

    Average of 99 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/1967

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Custom replacement windows and doors 


    Products & Services

    Windows, Patio Doors, Entry Doors, Storm Doors

    Business Details

    Location of This Business
    3897 Deep Rock Rd, Henrico, VA 23233-1443
    BBB File Opened:
    2/19/1959
    Years in Business:
    70
    Business Started:
    1/1/1954
    Business Incorporated:
    9/29/1959
    Accredited Since:
    3/1/1967
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2701010633 for this business, issued by Board for Contractors. The expiration date of this license is 10/31/2025.

    These agencies may include:

    Board for Contractors

    9960 Mayland Drive, Suite 400

    Richmond VA 23230

    (804) 367-8511

    Fax: (804) 5274401

    http://www.dpor.virginia.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Renewal by Andersen
    Hours of Operation

    Primary

    M:
    8:30 AM - 4:30 PM
    T:
    8:30 AM - 4:30 PM
    W:
    8:30 AM - 4:30 PM
    Th:
    8:30 AM - 4:30 PM
    F:
    8:30 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Page Ewell III, C.E.O.
    • Mrs. Lucy T Conrad, Marketing Director
    Contact Information

    Principal

    • Mr. Page Ewell III, C.E.O.

    Customer Contact

    • Mr. Page Ewell III, C.E.O.
    Additional Contact Information

    Fax Numbers

    • (804) 257-7203
      Other Fax

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    Richmond Window Corp. Renewal by ******** paid $23,825.00 got half before starting project on windows $11,912.00 on September 22, 2022 on November 14, 2022 got paid other half, I ask for the total cost break down what the window cost each never got statement contract project on (November 10th 2022) they promised everything would complete In one day contractor didn't finished three windows, Call next day 11th complaining that air was escaping around window not satisfied with the work, another contractor came out the second day November 12th put three windows all Installed, Contractor talked was Insulation In the window not knowing, they collected the rest of the money on November 14, 2022 statement of consumer protection breach contract. I call Greensky explain what happen money of $11, 912.00 was releases without finished the window start on November 17, 2022 project manager came out check window contractor didn't put Insulation In the windows we waited In my house In cold air escaping disgusted at that time compensation ask for Andersen window didn't value our business for window done wrong, we waited until December 14th 2022 to put Insulation In windows contractor left damaged to sheet rock because contractors took off seal striped a second time on 10 window we had to take down blinds on 10 windows moving furniture around a second time trash bag at the window very disgusted waiting to this date said they can't do anymore but air still coming around windows sent out some to check window only said they found a latch, Greensky finances company aware this happen, In January 2022 sub-contractor work was knowledgeable on the work got paid before window was finished January 2023 March 2023 Andersen Window projects manager contractor didn't do the work professional on day one November 10 2022, very dissatisfied what we dealt with hiring Richmond Window renewal by Andersen they didn't want to compensation some money on this matter didn't value us as customer wrote letter no answer the run around talking to different people
    Read More

    Customer Reviews

    99 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Denise J

    5 stars

    03/20/2024

    As of today, service has been exemplary. We met with rep. who explained everything in detail about products, recommendations, cost, & differences with other products. Really like the guarantee for product that also includes installation.

    Richmond Window Corporation Response

    03/27/2024

    Thanks for your praise and kind comments about our team, we will be sure to pass them along! Our team members are united in our goal to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

    Local BBB

    BBB Serving Central Virginia

    BBB Reports On

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