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Find a Location

Professional Home Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforProfessional Home Services

    Window Installation

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2403 Capehart Rd, Richmond, VA 23294-3527
    BBB File Opened:
    1/27/1998
    Years in Business:
    27
    Business Started:
    1/1/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705038242 for this business, issued by Board for Contractors

    These agencies may include:

    Board for Contractors

    9960 Mayland Drive, Suite 400

    Richmond VA 23230

    (804) 367-8511

    Fax: (804) 5274401

    http://www.dpor.virginia.gov

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Michael J. Gundersen, Owner
    Contact Information

    Principal

    • Mr. Michael J. Gundersen, Owner

    Customer Contact

    • Mr. Michael J. Gundersen, Owner
    Additional Contact Information

    Fax Numbers

    • (804) 303-4663
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/31/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I hired Michael ********* to remove old gutters and add new gutters, repair 4 shingles among other things. The job was suppose to start August 31, 2020; but, because of rain the job started about a week later. The comp!etion date was September 7, 2020. A gutter company was hired by me in January of 2021 to clean my gutters and the owner advised me that a couple of my shingles were loose after completing the job. Michael was contacted, after numerous attempts by me, around April of 2021. He came to my property a couple days later and performed an inspection. It started raining while Michael was there so he said he would be back later in the week. I was going back in the house when I noticed rain traveling through the creases of the gutters instead of the flow it should run. Therefore, I contacted Michael after he left my house to inform him about the gutter malfunction. After not returning, I called Michael several times and finally reached him several months later. He kept promising me that he would come back but me never did. I just want the necessary repairs made. I don't know how to upload my contract, but let me know and I can mail you a copy.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carolyn C

    2 stars

    10/25/2023

    Does not deliver on promises. Sloppy details. Will not return to fix. Cost extra money to fix details. Had to beg and beg owner to come back....it took over a year of anxiety *** flustration before done.Never never give the final payment until thoroughly satisfied. House looks ok, but not really happy with it. NO WAY TO TREAT A SENIOR CITIZEN.

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