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Find a Location

Williamsville Wellness has 1 locations, listed below.

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    Business ProfileforWilliamsville Wellness

    Treatment Centers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2011

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    10515 Cabaniss Lane, Hanover, VA 23069
    BBB File Opened:
    6/13/2011
    Years in Business:
    16
    Business Started:
    6/1/2007
    Business Incorporated:
    6/22/2010
    Accredited Since:
    6/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 994 for this business, issued by Department of Mental Health, Mental Retardation & Substance Abuse Services. The expiration date of this license is 6/17/2024.

    These agencies may include:

    Department of Mental Health, Mental Retardation & Substance Abuse Services

    1220 Bank Street

    Richmond VA 23219

    (804) 786-3921

    Fax: (804) 3716638

    http://www.dmhmrsas.virginia.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Williamsville Wellness LLC II
    Business Management
    • Mr. Robert Cabaniss, Executive Director
    Contact Information

    Principal

    • Mr. Robert Cabaniss, Executive Director
    • Ms. Lisa Judd

    Customer Contact

    • Ms. Lisa Judd
    Additional Contact Information

    Fax Numbers

    • (804) 559-9613
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    January 27, 2023requests to this agency began. Three separate entitiesall of who can provide request receipt confirmations, ALL received no response from this facility. My primary care Veterans Affairs My psychiatric provider All ******** made several requests and continued to relay no response given.I have 6 letters from the VA alone indicating the facility refused compliance.I have saved emails and all fax delivery confirmation with this facility. The facility failed to comply with HIPPA regulations and procedures.After 63 days of no responsethe VA called and said we need the records now. I called the clinical director who seemed to care less, but agreed to send a copy.This copy was received by the VA 03/20/2023.The record was incomplete, almost no treatment information provided. This caused my claim to be denied. A higher level review did reopen the claimagreeing the claim was only closed due to failure of the facility to provide accurate records.The requestwhich was received by the agency many times, species: VA Form: 21-4142 I voluntarily authorize and request disclosure (including paper, oral, and electronic interchange) of: All my medical records; including information related to my ability to perform tasks of daily living. This includes specific permission to release: I. All records and other information regarding my treatment, hospitalization, and outpatient care for my impairment(s) including, but not limited to a. Psychological, psychiatric, or other mental impairment(s), b. Drug abuse, alcoholism, or other substance abuse, c. Sickle cell anemia, d. Records which may indicate the presence of a communicable or non-communicable disease; and tests for or records of HIV/AIDS, e. ************ impairments (including genetic test results) 2. Information about how my impairment(s) affects my ability to complete tasks and activities of daily living, and affects my ability to work. I want the facility to comply with federal law and correct my record. The claim can receive no new information so the facility must CORRECT their mistakenot forward view information.
    Read More

    Customer Reviews

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    Local BBB

    BBB Serving Central Virginia

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