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BBB Accredited Business since

Peoples Income Tax, Inc. - The Income Tax School

Additional Locations

Phone: (804) 204-1040 Fax: (804) 213-4248 10120 W Broad St Ste A  The Forum Office Park, Glen Allen, VA 23060 http://www.peoplestax.com View Additional Web Addresses


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Description

This company's type of business is classified as tax preparation services. The company conducts an income tax school for those who want to learn to prepare taxes for the general public. Peoples Income Tax also provides accounting, bookkeeping and other small business services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Peoples Income Tax, Inc. - The Income Tax School meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Peoples Income Tax, Inc. - The Income Tax School include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Peoples Income Tax, Inc. - The Income Tax School
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1987 Business started: 09/01/1987 in VA Business incorporated 09/01/1987 in VA
Type of Entity

Corporation

Business Management
Mr. Charles E. McCabe, C.E.O. Ms. Shelia Clark, Director of Operations Terry M. Judge, Director of Marketing & Traini Ms. Marilyn T. McCabe, Director of Human Resources Ms. Catherine A. Mueller, EA, Chief Operating Officer
Contact Information
Principal: Mr. Charles E. McCabe, C.E.O.
Business Category

Tax Return Preparation Bookkeeping Service Payroll Service Schools - General Interest

Products & Services

Peoples Income Tax, Inc. - The Income Tax School sells the following brand(s): Peoples Business Services, Peoples Tax

Peoples Income Tax, Inc. - The Income Tax School offers the following product(s): Bookkeeping Service, Income Tax Preparation, Payroll Service

Method(s) of Payment
Cash, checks and major credit cards.
Refund and Exchange Policy
See Triple Guarantee on website www.peoplestax.com
Alternate Business Names
Peoples Business Services The Income Tax School
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.