BBB Business Review
This Business is not BBB accredited
Mo' Money TaxesAdditional Locations
Phone: (804) 231-4829 3310 Hull St, Richmond, VA 23224 ! Mo' Money Taxes is Believed to Be Out of Business !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||12|
Additional Complaint Information
The Better Business Bureau has received calls and complaints from consumers alleging Mo Money Taxes has closed their offices and are not returning calls. Consumers further allege that the company has provided tax refund checks that are not being honored by their banking institution or have failed to provide the promised refunds. In at least one case, a consumer filed their taxes with Mo Money in December and in contacting Mo Money's corporate offices, located in Memphis TN, there is no record of this transaction. Consumers have also stated they have failed to receive any documents from the company for their records. These complaints are pending the company reply.
If you have done business with Mo Money Taxes, the Better Business Bureau suggests you contact the IRS directly to confirm receipt of your tax documents.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Markey Grandberry, Owner
Tax Return Preparation