BBB Business Review

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BBB Accredited Business since

Southern Electronics

Phone: (804) 423-1100 View Additional Phone Numbers 730 Research Rd Ste A, N Chesterfld, VA 23236 View Additional Email Addresses View Additional Web Addresses

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Instrument Cluster Repairs
*Information Center       
*Heat/AC Controls

Factory Radio Repairs
*CD Players
*Cassette Players

*Speedometer Gears
*Audio Systems

Speedometer Calibration Testing

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Southern Electronics meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Southern Electronics include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Southern Electronics
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: January 16, 1998 Business started: 01/01/1998 in VA Business incorporated 01/01/1979 in VA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Eric Sundberg, President
Contact Information
Principal: Mr. Eric Sundberg, President
Business Category

Speedometers Auto Service - Sound Systems Sales & Service

Products & Services

Southern Electronics offers the following product(s): Accessories, Audio Systems, Car radios and Accessories, Speedometer Gears

Hours of Operation
M: 8:00 AM - 5:30 PM
T: 8:00 AM - 5:30 PM
W: 8:00 AM - 5:30 PM
Th: 8:00 AM - 5:30 PM
F: 8:00 AM - 5:30 PM
S: Closed
Su: Closed
Holidays vary, please call first
Method(s) of Payment
Cash, Check, Visa, Master Card, American Express, Discover, Paypal
Refund and Exchange Policy
We Fix It Right Or Its Free!  tm
Service Area
We provide speedometer and radio repair services NATIONWIDE
Alternate Business Names
Factory Radio Repair Nationwide Speedometer Repair Navtronix Speedometer Calibration Testing
Additional Information

* A complete unit overhaul, not just the problems you noted.
* Installation of needed updates, repair solder defects and replace all parts that are commonly known to have failures.
* Hassle-free one year warranty on the Entire unit, not just the parts we replace.
* FREE shipping both directions with UPS ground!

Products & Services

We service the following Brands: Buick, Cadillac, Chevy, Dodge ,GM, Ford, Chrysler, Imports, Honda, Lexus,Lincoln, Mercedes, Mercury, Oldsmobile, Pontiac,Porsche

Customer Review Rating plus BBB Rating Summary

Southern Electronics has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.