BBB Business Review

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BBB Accredited Business since

Communications Specialists of Virginia, Inc.

Additional Locations

Phone: (804) 559-4274 Fax: (804) 559-4479 7272 Jackson Ave, Mechanicsville, VA 23111 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Professional Audio & Video
K-12 Integrated Communications
Nurse/Patient Communications
Fire Alarm/Life Safety/Security/Access Control/CCTV systems
Detention Control Systems
Voice/Data/Video Infrastructure

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Communications Specialists of Virginia, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Communications Specialists of Virginia, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Communications Specialists of Virginia, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 21, 2002 Business started: 06/19/1986 in VA Business incorporated 06/19/1986 in VA
Type of Entity


Business Management
Mr. Ron Pusey, Owner
Contact Information
Principal: Mr. Ron Pusey, Owner
Business Category

Sound Systems & Equipment Security Control Equipment & System Monitors Telephone Equipment & Systems Service & Repair Video Equipment - Service & Repair Paging Equipment & Service Data Communications Equipment & Systems Access Control Systems Card Access Control Systems Fire & Smoke Alarm Systems Gas Detectors Audio-Visual Equipment - Dealers Intercoms Systems & Services

Products & Services

Communications Specialists of Virginia, Inc. sells the following brand(s): AMP, Atlas, Biamp, BOSE, Community, Honeywell, Notifier, Omron, Pelco, QSC, Rauland, Software House, West Penn Wire, Windy City Wire

Communications Specialists of Virginia, Inc. offers the following product(s): Cameras, Card Readers, Equipment cabinets, Fire Alarm, Integrated Communications, Nurse Call Systems, PLC, Power Amplifiers, Speakers

Alternate Business Names
Communications Specialists, Inc. CSI
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.