BBB Business Review

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BBB Accredited Business since

Skin Therapy of Virginia Inc

Phone: (804) 864-1226 View Additional Phone Numbers 2817 N Parham Rd # 201, Henrico, VA 23294 View Additional Web Addresses

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Traditional and clinical skin care treatments (chemical peels, body treatments, European and Express facial). 

Holistic skin care treatments are available (products are formulated for treatment from our herbal apothecary at the time of appointment). 

Therapeutic aromatherapy essential oil blends can be formulated upon request.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Skin Therapy of Virginia Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Skin Therapy of Virginia Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Skin Therapy of Virginia Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 02, 2012 Business started: 11/02/2001 in VA Business incorporated 11/02/2001 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board for Barbers and Cosmetology
9960 Mayland Drive, Suite 400, Richmond VA 23233
Phone Number: (804) 367-8509
Fax Number: 804-527-4295

Type of Entity


Business Management
Ms. Margaret B LaPierre, Owner/President
Contact Information
Principal: Ms. Margaret B LaPierre, Owner/President
Business Category

Skin Care Day Spas Beauty Supplies & Equipment Alternative Medicine Holistic Practitioners

Products & Services

Skin Therapy of Virginia Inc sells the following brand(s): CBI Credentials, CIB Credentials, Image Skincare, Image Skincare, Lorann Essential Oils, LorAnn Essential Oils, PFB Vanish, PFB Vanish, Skin Therapy Apothecary, Skin Therapy Aromatics

Skin Therapy of Virginia Inc offers the following product(s): CBI Credentials, CIB Credentials, Image Skincare, Image Skincare, Lorann Essential Oils, LorAnn Essential Oils, PFB Vanish, PFB Vanish, Skin Therapy Apothecary, Skin Therapy Aromatics

Method(s) of Payment
Mastercard & Visa
Refund and Exchange Policy
Products are to returned within 10 days of purchase.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.