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BBB Business Review

BBB Accredited Business since 6/1/2001

Boot'vil

Phone: (434) 985-4574 Fax: (434) 985-5019 8633A Seminole Trail, Ruckersville, VA 22968 http://www.bootvil.com View Additional Web Addresses

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Description

This company offers western boots and apparel.

BBB Accreditation

A BBB Accredited Business since 6/1/2001

BBB has determined that Boot'vil meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Boot'vil include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Boot'vil

Additional Information

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BBB file opened: June 26, 2001 Business started: 01/01/1985 in VA Business incorporated: 11/07/2007 in VA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Randall Simpson, President Mrs. Mariann A Simpson, VP, Sec, Treas/Member
Contact Information
Principal: Mr. Randall Simpson, President Principal: Mrs. Mariann A Simpson, VP, Sec, Treas/Member
Business Category

SHOES-RETAIL

Products & Services

Boot'vil sells the following brand(s): ABILENE BOOTS, ARIAT BOOTS, ARIAT WESTERN WEAR, BAILEY HATS, BULLHIDE HATS, CUMBERLAND WESTERN WEAR, DAN POST BOOTS, DINGO BOOTS, DOUBLE-H BOOTS, DURANGO BOOTS, ELY & WALKER WESTERN WEAR, JUSTIN BOOTS, LUCCHESE BOOTS, MINNETONKA HATS, NOCONA BOOTS, OLD WEST/JAMA BOOTS, ROCKY BOOTS, SERRATELLI HATS, SHADY BRADY HATS, STETSON HATS, TONY LAMA BOOTS, TWISTED X BOOTS

Boot'vil offers the following product(s): JEWELRY, LEATHER BELTS, LEATHER GOODS, WESTERN APPAREL, WESTERN BOOTS, WESTERN HATS

Method(s) of Payment
CASH, DEBIT CARDS, ALL MAJOR CREDIT CARDS EXCEPTED (VISA, MC, AMERICAN EXPRESS)
Refund and Exchange Policy
WILL ONLY EXCHANGE MERCHANDISE OR GIVE STORE CREDIT FOR MERCHANDISE.  NO MONETARY REFUNDS GIVEN, UP TO 60 DAYS OF PURCHASE WITH RECEIPT.  IF RECEIPT NOT PRESENT, UP TO 15% MAY BE DEDUCTED FROM MERCHANDISE TOTAL.
Alternate Business Names
BOOT-VIL, LLC
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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