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BBB Accredited Business since

ADT Security Services, Inc.

Phone: (804) 262-4300 Fax: (804) 261-7758 View Additional Phone Numbers 8751 Park Central Dr Ste 100, Richmond, VA 23227 http://www.adt.com


Click for BBB Rating on ADT Security Services, Inc.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that ADT Security Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for ADT Security Services, Inc.. BBB of Southeast Florida & the Caribbean has the full report as that BBB handles all complaints for ADT Security Services, Inc..


Additional Information

BBB file opened: July 29, 1991 Business started: 01/01/1897 Business incorporated 01/11/1989 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Criminal Justice
202 North Ninth Street, 10th Floor, Richmond VA 23219
http://www.dcjs.state.va.us
Phone Number: (804) 786-4000

Type of Entity

Corporation

Business Management
Mr. Bill Conner, General Manager Mr. Michael Celebre, Installation Manager Mr. Trey Leyll, Sales Manager
Contact Information
Principal: Mr. Bill Conner, General Manager
Related Businesses
ADT Security Services
Business Category

Security Control Equipment & System Monitors Security Guard & Patrol Service Security Systems Consultants Computers - Security Equip & Systems Fire & Smoke Alarm Systems Auto Alarms & Security Systems Burglar Alarm Systems - Dealers, Monitoring & Service

System Wide Accredited Business

This company’s headquarters and company-owned locations throughout the country participate as BBB Accredited Businesses.  This means they support BBB’s services to the public and meet BBB Accreditation standards.  “A BBB Accredited Business since July 1, 1993.”

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.