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          FOCUS Richmond LLC has 1 locations, listed below.

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            Business ProfileforFOCUS Richmond LLC

            Medical Doctor
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/1/2013

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            ADHD testing, evaluation and treatment

            Business Details

            BBB File Opened:
            10/28/2013
            Years in Business:
            11
            Business Started:
            9/27/2012
            Business Incorporated:
            9/27/2012
            Accredited Since:
            11/1/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 0101238992 for this business, issued by Virginia Department of Health Professions. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Virginia Department of Health Professions

            Perimeter Center, 9960 Mayland Drive, Suite 300

            Henrico VA 23233-1463

            (804) 367-4468

            Fax: (804) 5274471

            http://www.dhp.virginia.gov/vet/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Dr Stephanie Smith, MD FAAP
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 PM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            Closed
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Dr. Stephanie Smith, Owner
            Contact Information

            Principal

            • Dr. Stephanie Smith, Owner

            Customer Contact

            • Dr. Stephanie Smith, Owner
            Additional Contact Information

            Fax Numbers

            • (804) 723-4669
              Primary Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/07/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In September I was tested for ADHD. My insurance was wrong so I resubmitted the claim and appreciate the help of FocusMD in doing so. Since then I haven't heard anything from these guys. I have a $30 charge still and I cant reach anyone to pay it. My online portal account doesn't work and they wont authorize me a new one. They NEVER pick up the phone and the corporate number doesn't even have a voicemail box. This place is so slow and this can really harm ************** if they were sent to collections. I just want to pay my $30. They sent me one email weeks ago saying "you can mail us a check for payment" but who do I make it out to? Where do I send it? Like some effort would be great when asking for my money.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Justin B

            1 star

            02/28/2024

            I was confused through almost the entire process, I have been getting the run aornd for about a month and a half after my appt and diagnosis. The doctor was very pleasant during the initial appt and after it was like I was dealing with a person who forgot how to be a doctor and run an office properly. I am very concerned when dealing with HIPPA that my information considering the lack of professionalism would perhaps be lost as my drug screen results never came back in and I have asked several times about it just to get the run around. I will be following up with the medical licensing board here in ******** as well to file a complaint.

            Local BBB

            BBB Serving Central Virginia

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