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BBB Accredited Business since

Best Critter Care

Phone: (540) 538-2826 332 W Lee Highway Suite 224, Warrenton, VA 20186

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Description

We offer 2 primary services. First is the midday dogwalk for the client with a long work day or commute and can't get home at lunchtime to take care of their dog.  We also offer quality pet care in the quiet of your own home whether you're going on vacation or going out to dinner after work.

As the owner of Best Critter Care, LLC, I have been working professionally with pets for over 11 years. Best Critter was originally founded in 2006. I have passed certification for the National Association of Professional Petsitters. We also belong to several other pet groups for the ability to constantly update our knowledge.

We also help any client who requests help with training their pet tricks or addressing their dog's unwanted and unhappy issues.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Best Critter Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Best Critter Care include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Best Critter Care
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: September 27, 2011 Business started: 12/30/2006 in VA Business incorporated: 06/15/2011 in VA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Kathleen K Mason, Owner/Operator Ms. Kelly Mason, Owner
Contact Information
Principal: Ms. Kathleen K Mason, Owner/Operator
Customer Contact: Ms. Kelly Mason, Owner
Business Category

Pet Exercising Service Pet Sitting Services Pet Day Care Pet Services

Products & Services

Best Critter Care sells the following brand(s): cat care, Dog rehabilatation for mild to moderate cases, Dog training, Dog walking, Horse care, Pet sitting

Method(s) of Payment
Cash, Checks, Intuit Payment Network (easily linked to via elctronic invoice you'll receive in your email),
Refund and Exchange Policy
Satisfaction is completely guaranteed! If we fail to keep our commitment, you don't pay.  Most training and rehabilitation education is at no charge to regular clients.  We accomodate last minute request as best we can and never promise to meet an obligation we are too busy to commit to.
Alternate Business Names
The Best in Critter Care, LLC
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Industry Ratings Comparison Chart X
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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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