BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Mattress Discounters Group, LLC

Additional Locations

Phone: (804) 784-7636 Fax: (804) 784-8756 View Additional Phone Numbers 11569 W Broad St, Henrico, VA 23233

Click for BBB Rating on Mattress Discounters Group, LLC

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Mattress Discounters Group, LLC. BBB of New York has the full report as that BBB handles all complaints for Mattress Discounters Group, LLC.

Additional Information

BBB file opened: March 07, 1990 Business started: 01/01/1978 in DE Business started locally: 12/01/2008 Business under new ownership as of: 12/01/2008 Business incorporated 12/01/2008 in VA
Type of Entity


Business Management
Ms. Terri Jobe, Director of Customer Loyalty Mr. Jon Studner, President/COO
Contact Information
Principal: Ms. Terri Jobe, Director of Customer Loyalty
Principal: Mr. Jon Studner, President/COO
Business Category

Mattresses Bedding

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.