BBB Business Review

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BBB Accredited Business since

Antique Maps & Atlases LLC

Phone: (434) 979-0660 2540 Summit Ridge Trl, Charlottesvle, VA 22911 View Additional Email Addresses View Additional Web Addresses

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We sell antiquarian maps, rare books & atlases, as well as antique prints, etchings and graphical works. We can appraise individual items or collections for individuals, estates and auction houses. Finally, we can act as your buying or selling agent.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Antique Maps & Atlases LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Antique Maps & Atlases LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Antique Maps & Atlases LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 23, 2011 Business started: 02/17/2004 in OK Business incorporated 11/24/2010 in VA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Duncan Payne, Manager/Owner Ms. France Payne , Member
Contact Information
Principal: Mr. Duncan Payne, Manager/Owner
Business Category

Maps - Dealers Antiques - Dealers Books - Used & Rare

Products & Services

Antique Maps & Atlases LLC sells the following brand(s): World famous cartographers such as Mercator, Ortelius, Blaeu, de Fer, de l'Isle, Speed, Moll, Le Rouge, Visscher, Bellin, Bonne,...

Antique Maps & Atlases LLC offers the following product(s): Antique geographic maps from 1500-1860., Atlases, Geographies, Travelogues, and rare books by explorers.

Hours of Operation
Monday-Friday 10am-4pm
Saturday 10am-2pm
By Appointment Only
Method(s) of Payment
Cash, money order, wire transfer, domestic checks, and major credit cards for in-store purchases.
Refund and Exchange Policy
We fully guarantee the authenticity and description of everything we sell. We will refund any purchase within 30 days of its prepaid return to us.

Customer Review Rating plus BBB Rating Summary

Antique Maps & Atlases LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.