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Central Virginia

BBB Business Review

BBB Accredited Business since

James River Grounds Management, Inc.

Additional Locations

Phone: (804) 550-3500 Fax: (804) 550-9610 View Additional Phone Numbers 11008 Washington Hwy, Glen Allen, VA 23059 View Additional Email Addresses http://www.jrgm.com View Additional Web Addresses

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Description

James River Grounds Management, Inc. is the largest privately held
provider of landscape management services in the central Virginia
region. One of the keys to James River Grounds Management’s success
is the ability to offer the full package of landscape-related services. 
With the resources to combine landscape design/installation and the
accompanying maintenance services, we offer you greater flexibility and
cohesiveness at a more cost-effective price than if you were dealing
with individual contractors.
James River Grounds Management, Inc. has been providing quality
landscape management to a predominately commercial client base since
1989. Our team approach heightened by our focus on customer service and
full accountability has made us the leading private landscape management
provider in Virginia.
Our Services Include:
• Grounds Maintenance
• Ornamental Plant Health Care
• Landscape Installation
• Landscape Enhancements
• Landscape Design
• Grading
• Horticultural Consultation
• Irrigation
• Holiday Decorating
• Snow Removal
• Arbor Care
• Drainage
• Parking Lot Sweeping
• Soil Testing & Analysis

BBB Accreditation

A BBB Accredited Business since

BBB has determined that James River Grounds Management, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for James River Grounds Management, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on James River Grounds Management, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: May 23, 2003 Business started: 03/01/1989 in VA Business started locally: 03/01/1989 Business incorporated: 03/16/1990 in VA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board for Contractors
9960 Mayland Drive, Suite 400, Richmond VA 23230
http://www.dpor.virginia.gov
Phone Number: 804-367-8511
Fax Number: 804-527-4401
contractor@dpor.virginia.gov

Type of Entity

Corporation

Business Management
Ms. Maria Candler, Chief Executive Officer Mrs. Cerise A Estep, Process Manager
Contact Information
Principal: Ms. Maria Candler, Chief Executive Officer
Related Businesses
James River Cellars, Inc. James River Facility Services, Inc.
Business Category

Landscape Contractors - Commercial Landscape Contractors Landscape Designers Lawn Maintenance Landscape Maintenance

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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