BBB Business Review

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BBB Accredited Business since

Seniors Helping Seniors

Additional Locations

Phone: (804) 553-0526 919 E. Main Street Suite 1000, Richmond, VA 23219 http://www.seniorshelpingseniors.com/rva



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Seniors Helping Seniors RVA, non-medical, in-home services match seniors who need help with seniors who want to help in the City of Richmond, Eastern Henrico County, and Mechanicsville, VA. It’s a unique relationship built between people who understand the challenges aging brings. We work with you to find a senior who can help meet the personal needs, schedule, and personality of a senior needing care. We are flexible and can help based on your individual needs. 
As a part of our services, we provide experienced and credible providers for older adults who want to stay in their own homes and receive a full-range of home care, companion and handyman support services from seniors who enjoy helping them. Our providers are available 24 hours a day seven days a week.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Seniors Helping Seniors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Seniors Helping Seniors include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Seniors Helping Seniors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 14, 2012 Business started: 07/14/2008 in VA Business incorporated 07/14/2008 in VA
Type of Entity

Corporation

Business Management
Mr. Harvey E Chambers, Owner/Senior Manager
Contact Information
Customer Contact: Mr. Harvey E Chambers, Owner/Senior Manager
Business Category

In-Home Care Meal Preparation Service Alzheimer Care, Information & Treatment Senior Home Care Handyman Services Transportation Services Shopping Service - Personal

Method(s) of Payment
Cash, Check, All Major Credit Cards
Refund and Exchange Policy
N/A
Alternate Business Names
Consumer HealthCare Consultants, PLC
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.