BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Bon Secours St. Mary's Hospital of Richmond meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Bon Secours St. Mary's Hospital of Richmond include:
- 9 complaint(s) filed against business
Factors that raised the rating for Bon Secours St. Mary's Hospital of Richmond include:
- Length of time business has been operating
- Response to 9 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Virginia Department of Health
109 Governor Street, Richmond VA 23219
Phone Number: 804-864-7001
Type of Entity
Business ManagementMs. Jody Challen, Admin. Director Mkting &PR Mr. Christopher Carney, President Mr. Michael K. Kerner, Administrator Mr. Greg Spruill, Controller
Related BusinessesSummerhill at Stony Point Retirement Condominiums Richmond Community Hospital Bon Secours St. Francis Imaging Center Memorial Regional Medical Center Bon Secours St Francis Medical Center
Alternate Business NamesBon Secours
This organization is a "foundation" and as such is not required to meet the the BBB Standards for Charity Accountability.