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BBB Business Review

Description

Residential Basements

Residential Theater Rooms

Decks/Screened Porches

Residential Repairs

Garages & Additions

Commercial & Residential Bars

Commercial Tenant Improvements

Commercial Restaurant Renovations

Commercial & Residential Maintenance Contracts

BBB Accreditation

A BBB Accredited Business since 5/1/2011

BBB has determined that CBS Home Improvements meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for CBS Home Improvements include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against CBS Home Improvements

Additional Information

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BBB file opened: September 29, 2004 Business started: 01/01/1993 in VA Business incorporated: 07/09/2003 in VA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board for Contractors
9960 Mayland Drive, Suite 400, Richmond VA 23230
http://www.dpor.virginia.gov
Phone Number: (804) 367-8511
Fax Number: 804-527-4401
contractor@dpor.virginia.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Cameron Sutton, Owner
Contact Information
Complaint Contact: Mr. Cameron Sutton, Owner
Business Category

HOME IMPROVEMENTS

Products & Services

CBS Home Improvements offers the following product(s): * American Olean Tile, * Bruce Hardwood, * Mohawk Flooring, * Anderson Windows, * Aristokraft Cabinets, * ARTRIM PVC Trim Boards, * Certainteed: Siding and Roofing, * Jeld Wen, * Marwin: Doors, Attic Stairway, Bi-folds, Mirrored Bi-folds, Bi-pass Units, Pocket Door Frames, * MI Windows, * Napco Siding Azek, * ODL Door Glass, * Schlage SecureKey, * Schlage SecureKey, * Trex is the leading brand of alternative decking, railing, fencing, and trim products, * WayPoint Cabinets, * Weyerhaeuser delivers stronger building products, * American Olean Tile, * Anderson Windows, * Aristokraft Cabinets, * ARTRIM PVC Trim Boards, * Bruce Hardwood, * Certainteed: Siding and Roofing, * Jeld Wen, * Marwin: Doors, Attic Stairway, Bi-folds, Mirrored Bi-folds, Bi-pass Units, Pocket Door Frames, * MI Windows, * Mohawk Flooring, * Napco Siding Azek, * ODL Door Glass, * Schlage SecureKey, * Schlage SecureKey, * Trex is the leading brand of alternative decking, railing, fencing, and trim products, * WayPoint Cabinets, * Weyerhaeuser delivers stronger building products, Exterior Products:, Exterior Products:, Interior Products:, Interior Products:

Hours of Operation
Monday-Friday 8am-6pm
Method(s) of Payment
Check, American Express, Visa, Master Card, Discovery & Direct Deposit
Alternate Business Names
CBS Enterprise LLC DBA: CBS Home Improvements CBS Home Improvements/C.B.S. Enterprises, LLC
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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