BBB Business Review

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BBB Accredited Business since

BNW Builders, LLC.

Phone: (804) 346-3300 Fax: (804) 346-5321 8601 Staples Mill Rd, Richmond, VA 23228 View Additional Web Addresses

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BNW Builders is Central Virginias' single source for remodeling, renovations, screened porches, decks and additions. Conveniently located in Richmond VA, our showroom on Staples Mill Road is full of viewable samples of our home improvement products for window replacement, siding installation, roofing, gutter protection, and much more. Whether you value a high quality product that will last for years, detail oriented design, or expert advice to help you plan your next project; we have your solution. In addition to Richmond, we proudly serve Chesterfield, Fredericksburg, Petersburg, Charlottesville and all of Central VA.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that BNW Builders, LLC. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for BNW Builders, LLC. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on BNW Builders, LLC.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: April 30, 2004 Business started: 04/01/2004 in VA Business incorporated 04/21/2004 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board for Contractors
9960 Mayland Drive, Suite 400, Richmond VA 23230
Phone Number: 804-367-8511
Fax Number: 804-527-4401

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bruce I. Wiegan, President
Contact Information
Principal: Mr. Bruce I. Wiegan, President
Business Category

Home Improvements - Additions Doors - Patio Patio Cover Gutters & Downspouts Home Improvements Patio & Deck Builders Roofing Contractors Siding Contractors Construction & Remodeling Services Windows - Installation & Service Windows Residential Remodelers (NAICS: 236118)

Products & Services

BNW Builders, LLC. sells the following brand(s): Everlast composite siding, Gaf Roofing shingles, GutterShutter, GutterShutter gutter protection system, Infinity from Marvin Fiberglass replacement windows, Kensington HPP vinyl replacement windows, Marvin Windows, Norandex siding, Wolf decking

BNW Builders, LLC. offers the following product(s): Everlast siding, GAF roofing shingles, GutterShutter gutter protection system, Marvin Infinity Fiberglass windows, Norandex siding

Method(s) of Payment
We accept the following forms of payment:  personal check, certified check, MasterCard, Visa, Discover, American Express and bank debit cards.
Refund and Exchange Policy
This is on a case by case situation.
Alternate Business Names
The GutterShutter of Virginia

Customer Review Rating plus BBB Rating Summary

BNW Builders, LLC. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.