BBB Business Review

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Description

Specializing in Non-Medical Home Health Care Services such as:
·        Bathing, Dressing, and Personal Hygiene
·        Assistance with Meal Preparation
·        Medication Reminders
·        Mobility Assistance
·        Assist with daily routine
·        Assistance to doctors’ visits and scheduling appointments
·        Light Housekeeping and Linen Changing
·        Laundry
·        Assistance with community outings
·        Friendly & Supportive Conversation
·        Transferring Assistance
 
We offer affordable in-home care by working with your budget so you can still have the care you need at an affordable price.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that All Nurses Care, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All Nurses Care, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on All Nurses Care, Inc
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: July 31, 2008 Business started: 05/17/2007 in VA Business incorporated 05/17/2007 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board of Nursing
9960 Mayland Drive Suite 300, Richmond VA 23233
http://www.dhp.virginia.gov/nursing
Phone Number: (804) 367-4515
Fax Number: 804-527-4455
nursebd@dhp.virginia.gov

Type of Entity

Corporation

Business Management
Ms. Angela Lawrence, Director/President Mr. Owen Lawrence, Director/HR Manager
Contact Information
Principal: Ms. Angela Lawrence, Director/President
Principal: Mr. Owen Lawrence, Director/HR Manager
Business Category

Home Health Services Elderly/Senior Specialty Services Home Health Services - Skilled Transportation Services Retirement & Life Care Communities & Homes Personal Services In-Home Care

Products & Services

All Nurses Care, Inc offers the following product(s): We provide in home care to anyone who needs home care in the community. We are devoted to seniors and the chronically disabled who aren't ready to leave their home for an institutional setting or who lives with relatives, but because of illness or chronic conditions need support to ramain at home.

Method(s) of Payment
Medicaid, Long Term Care Insurance, and Private Pay.
Refund and Exchange Policy
Refunds- The following events would result in a refund-

a)      If you have been overbilled we will issue a refund check within 7 business days.
b)      If you are disputing services provided, we will conduct an investigation by trained office staff and determine if a refund will be given.  If it is found that services were not provided as described in this service agreement and the plan of care, we will issue a refund within 7 days of the investigation being completed.
Service Area
Metro Richmond area.

Customer Review Rating plus BBB Rating Summary

All Nurses Care, Inc has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.