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BBB Accredited Business since

Brian's Heating & Air Inc

Additional Locations

Phone: (434) 736-9999 View Additional Phone Numbers 780 Farmville Hwy, Keysville, VA 23947 View Additional Email Addresses http://www.brians-hvac.com



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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brian's Heating & Air Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Brian's Heating & Air Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Brian's Heating & Air Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 06, 2011 Business started: 05/24/2011 in VA Business incorporated 05/24/2011 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board for Contractors
9960 Mayland Drive, Suite 400, Richmond VA 23230
http://www.dpor.virginia.gov
Phone Number: 804-367-8511
Fax Number: 804-527-4401
contractor@dpor.virginia.gov

Type of Entity

Corporation

Business Management
Mr. Brian Kemp, Owner
Contact Information
Principal: Mr. Brian Kemp, Owner
Business Category

Heating & Air Conditioning Water Heaters - Repairing Water Heaters - Dealers Energy Conservation Products & Services Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Water Filtration & Purification Equipment Geothermal Heating & Cooling Smoke Detectors & Alarms Air Conditioning Repair Air Conditioning Systems - Cleaning Humidifying Apparatus Furnace Sales & Service Water Heater - Tankless Furnace Cleaning Boilers - Sales & Service Air Balancing Boilers - Repair & Cleaning Heat Pumps Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Brian's Heating & Air Inc sells the following brand(s): Trane, Rinnai , Amerisatr, schlage link, nexia.

Brian's Heating & Air Inc offers the following product(s): air filtration, duct work, Furnace, Heat Pump, maintenance, security, smoke detector, surge protector, tankless , water heaters

Industry Tips
Water Quality Improvement

Additional Locations

  • 780 Farmville Hwy

    Keysville, VA 23947

  • PO Box 61

    Farmville, VA 23901

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.