BBB Business Review

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BBB Accredited Business since

Air Care Heating and Air Conditioning

Additional Locations

Phone: (540) 657-7349 10 Pinecrest Ct., Stafford, VA 22554 http://www.aircarevirginia.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

providing Residential air conditioning and Heating service and installations for all major Brands, American Standard, Carrier, Bryant, Payne, Goodman, York, Rheem, and many more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Air Care Heating and Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Air Care Heating and Air Conditioning include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Air Care Heating and Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 07, 2002 Business started: 01/01/1999 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board for Contractors
9960 Mayland Drive, Suite 400, Richmond VA 23230
http://www.dpor.virginia.gov
Phone Number: 804-367-8511
Fax Number: 804-527-4401
contractor@dpor.virginia.gov

Type of Entity

Sole Proprietorship

Business Management
Mr. Don Johnson, Owner
Contact Information
Principal: Mr. Don Johnson, Owner
Business Category

Heating & Air Conditioning Heating Equipment & Systems Cleaning & Repair Air Conditioning Repair Air Conditioning Systems - Cleaning Air conditioning & Heating Contractors - Residential Heat Pumps Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Air Care Heating and Air Conditioning sells the following brand(s): American Standard

Air Care Heating and Air Conditioning offers the following product(s): Air conditioners

Method(s) of Payment
we accept all major credit cards
Alternate Business Names
Air Care
Licensing

According to information in Bureau files, this company is not required to have a contractor's license because the company does not accept jobs over $1000.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.