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BBB Business Review Reliability Report for
American Family Fitness

A BBB Accredited business since 1/1/2001

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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Business Name:
American Family Fitness
Richmond Fitness, Inc.
Business Address: 4435 Waterfront Drive
Suite 304
Glen Allen, VA 23060
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 9/1/1988
Local Business Start Date: 9/1/1988
Type of Entity: Corporation
Incorporated: 1990 in VA
Principal:
Brian E. Evans, President
Phone Number:
(804) 965-5300
Email Address:
bevans@amfamfit.com
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 1/1/2001
Type of Business:
HEALTH CLUBS
Website Address:

http://www.amfamfit.com
http://www.bbbxpress.com/american_family_fitness

BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

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Business Management

Mr. Brian E. Evans , President

BBB Accreditation

This business has been a BBB Accredited Business since January 2001. This means it supports BBB's services to the public and meets our BBB accreditation standards.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

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Customer Complaint History

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 87 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 87 complaint(s) closed in the last 36 months, 34 were closed in the last 12 months.

These complaints concerned:

23 regarding Billing or Collection Issues
45 regarding Contract Disputes
6 regarding Customer Services Issues
7 regarding Refund Or Exchange Issues
2 regarding Selling Practices
4 regarding Service Issues

These complaints were closed as:

87 Resolved


 

Additional Locations & Phone Numbers

Multiple Addresses - Click to Show/Hide

+ VA (6)

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

Report as of: 2/9/2010
Copyright © 2010 Better Business Bureau®, Inc. serving Central Virginia