If yes, click here to login.
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Costen Floors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Marsha Costen, Treasurer Mr. Ralph L. Costen Jr., President Mr. Ralph "Tripp" L Costen III, Vice President Theresa Kitchen, Marketing Director
Related BusinessesCosten Flooring America Creative Flooring Solutions of Virginia LLC
Floor Laying, Refinishing & Resurfacing Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Carpet & Rug Dealers - New Floor Materials - Retail Tile - Non-Ceramic - Contractors & Dealers Resilient & Vinyl Flooring Floors - Hardwood Contractors - Flooring Floors - Laminate Floor Coverings & Installation Flooring Contractors (NAICS: 238330)
Products & Services
Costen Floors, Inc. sells the following brand(s): and more!, Armstrong, Bruce, Dixie Home, Mohawk, Shaw, Stainmaster, Stanton
Hours of Operation
|Monday - Friday 9am - 6pm Saturday - 9am - 5pm|
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview