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This Business is not BBB accredited

Fantastically Fit, Inc

Phone: (804) 355-4311 Fax: (804) 355-8567 4700 Thalbro St, Richmond, VA 23230 http://www.rac4health.com ! There is an alert on Fantastically Fit, Inc !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 9
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 13

Additional Complaint Information

Consumer complaints allege delays in cancellations of contracts and a misunderstanding of the terms of the contract.  Several complaints indicate consumers were unaware that the contract renewed month to month after the initial introductory term.  The BBB met with company representatives concerning the complaints.   BBB strongly suggests consumers carefully review contracts prior to agreeing to terms of service. A copy of the company's policy concerning cancellations is included in this report under Refund and Exchange Policy.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fantastically Fit, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: November 02, 2010 Business started: 03/01/2004 in VA Business incorporated: 03/09/2004 in VA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Virginia Department of Agriculture and Consumer Services
PO Box 1163, Richmond VA 23218
http://www.vdacs.virginia.gov
Phone Number: 804-786-2476
Fax Number: 804-786-1571

Type of Entity

Corporation

Business Management
Ms. Yedda Stancil, President
Contact Information
Principal: Ms. Yedda Stancil, President
Business Category

Fitness Centers Health Clubs Gymnasiums

Refund and Exchange Policy
"This membership shall begin on the date of this agreement (prorated month) and continue for _________ full months ("term")  until ____/_____/_____. If I qualify under the moving clause, 20 miles or farther from RAC, and choose to cancel before the end of the initial term, I agree to pay the $49 in-term cancellation fee. Monthly dues will not be increased during the term. At the end of the term, I understand and agree that I will become a new monthly dues members without having to pay an enrollment fee. I agree to pay the monthly dues and other charges then in effect for new members on a month-to-month basis. It is understood and agreed that I may terminate that monthly dues membership at anytime by giving certified written notice prior to the first day of the last month I wish to be a member in accordance with the "Rules and Regulations" presented to me upon signing this agreement. ( For example: For July 31st to be the last day of membership, notice must be received by June 30th.)"
Alternate Business Names
RAC Richmond Alternative Center for Health Richmond Athletic Club
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

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BBB Complaint Process

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According to information in BBB files, this business is no longer in business.