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BBB Business Review

BBB Accredited Business since

Reliability Center, Inc.

Phone: (804) 458-0645 Fax: (804) 452-2119 View Additional Phone Numbers 501 Westover Avenue, Hopewell, VA 23860 View Additional Web Addresses

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Description

PROACT® Root Cause Analysis Methods Consulting, Training & Software

PROACT® Root Cause Analysis is a leading methodology & software brand for performing and delivering Root Cause Analysis, Failure Modes & Effects Analysis (FMEA) and Opportunity Analysis. Reliability Center, Inc. offers four top products for best practices in Reliability training, consulting and software using data driven analyses to deliver practical, efficient, cost-effective solutions for reliability initiatives and goals. PROACT can stand alone or complement any Six Sigma® initiative. PROACT's RCA software module is also offered via Reliability Center's technology partners, RL-Solutions and Meridium Software to complement their business solutions. The PROACT Software is available as a Desktop, Enterprise, Intranet or SaaS Online Web application. Let RCI help you design a package for achieving a Reliability culture within your facility and/or organization. Ask us about our PROACT® Logic Tree Knowledge Management Templates™ as well!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Reliability Center, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Reliability Center, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Reliability Center, Inc.

Additional Information

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BBB file opened: November 01, 2007 Business started: 01/01/1972 in VA Business incorporated: 01/11/1985 in VA
Type of Entity

Corporation

Business Management
Mr. Mark Latino, President Mr. Robert J. Latino, C.E.O.
Contact Information
Principal: Mr. Mark Latino, President
Principal: Mr. Robert J. Latino, C.E.O.
Business Category

Business Consultants

Products & Services

Reliability Center, Inc. sells the following brand(s): PROACT® Root Cause Analysis

Method(s) of Payment
All Major Credit Cards, Check, Purchase Orders
Refund and Exchange Policy
30 days.
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BBB Complaint Process

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