BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Commonwealth Detail Supply

Additional Locations

Phone: (804) 358-0900 2251 G. Dabney Road, Richmond, VA 23230 View Additional Email Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company's type of business is classified as auto detailing supplies wholesale and retail. The company sells its detailing and reconditioning products at the Dabney Road location and from route trucks throughout central and southeast Virginia.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Commonwealth Detail Supply meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Commonwealth Detail Supply include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Commonwealth Detail Supply
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 07, 2000 Business started: 01/01/1982
Type of Entity

Corporation

Business Management
Mr. Stratford Ward, Owner
Contact Information
Principal: Mr. Stratford Ward, Owner
Related Businesses
Little Oil Co., Inc.
Business Category

Auto Detailing

Products & Services

Commonwealth Detail Supply sells the following brand(s): 3M, Auto Magic, Auto Scents, Body Magic, Clay Magic, DeWalt, DuPont, Malco Automotive Products, Mytee, PorterCable, Protex by Bardahl, S.M. Arnold, SEM

Commonwealth Detail Supply offers the following product(s): Automotive Detailing Products, Automotive Service Products, Vehicle Protection Systems, Vehicle Reconditioning Products

Method(s) of Payment
Cash, Check, Visa, MasterCard, AmEx.
Refund and Exchange Policy
Refunds and exchanges are accepted.  Depending on circumstances, restocking and/or reconditioning fees may apply.
Alternate Business Names
Automagic of Richmond Commonwealth Auto Detail Supply Concours Auto LLC Malco of Richmond
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.