Business ProfileforWest Broad Hyundai

I own a 2017 Hyundai Santa Fe and my sunroof spontaneously exploded on January 12, 2023. I was the only one of the road (no one in front of me, no one passing me or behind me) - sunroof just literally shattered while I was driving. An officer stopped a few minutes after this happened and also took photos and filed a full report. I had my car towed to West Broad Hyundai and after evaluation, the service **** told me that the sunroof shattered because a rock hit it. There is absolutely NO way a rock hit my sunroof (I have pictures and so does the Hanover County ********** ******* The dealership has refused to repair my windshield under warranty, even though there is a class action law suite where thousands of Hyundai cars have had this exact thing happen. The service department has been nothing but rude and all they are trying to do is get out of having to fix the problem at no cost. And to mention - there are 2 other recalls on my same car that need rectified as well. It's simply that they don't want to incur the cost of fixing it without any sort of compensation, even though this is 100% on the Hyundai corporation.