BBB Business Review

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This Business is not BBB accredited

Pence - Briggs INC

Additional Locations

Phone: (804) 378-3000 Fax: (804) 378-0274 View Additional Phone Numbers 11841 Midlothian Tnpk., Midlothian, VA 23113 http://www.penceauto.com ! There is an alert on Pence - Briggs INC !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

1 Customer Review on Pence - Briggs INC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 21, 1983 Business started: 03/01/1949 in VA Business started locally: 03/01/1949 Business incorporated: 03/01/1949 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle Dealer Board
2201 W. Broad Street, Suite 104, Richmond VA 23220
http://www.mvdb.vipnet.org
Phone Number: 804-367-1100
Fax Number: 804-367-1053

Type of Entity

Corporation

Business Management
Mr. George M. Pence III, President Mr. Vincent Arendosh, General Manager Mr. David K Behm, Director
Contact Information
Principal: Mr. David K Behm
Principal: Mr. George M. Pence III, President
Business Category

Auto Dealers - New Cars Auto Parts & Supplies - New Springs - Automotive - Sales & Service Auto Body Repair & Painting Auto Electric Service Auto Repair & Service Auto Repairing - Foreign Auto Repair - Mobile Brake Service Road Service - Automotive Auto Repair - Windshield, Glass Shops Auto Repair & Service - Equipment & Supplies Auto Dealers - Used Cars Auto Air Conditioning Alternators & Generators - Auto Repair Auto Repair & Service - Diesel Auto Body Shop Equipment & Sup Referral - Auto Repair Automobile Reconditioned Detailing Auto Repair - Vintage Auto Repair & Service - Airbags Auto Repair - Suspension New Car Dealers (NAICS: 441110)

Alternate Business Names
Pence Collision
Industry Tips
Automobile Repair Buying a Used Car
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.