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BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
We have factory trained technicians. We are a certified Repair facility for the following auto makers: American Honda, Acura, Volkswagon and Audi. We are also an I-Car Gold repair facility.
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A BBB Accredited Business since
BBB has determined that West Broad Collision Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for West Broad Collision Center include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Stuart Hendrick, General Manager
Related BusinessesWest Broad Honda
Auto Body Repair & Painting Auto Renting & Leasing Auto Paintless Dent Repair Auto Detailing Automotive Body, Paint, and Interior Repair and Maintenance (NAICS: 811121)
Method(s) of Payment
VISA, American Express, Discover, Mastercard and cash
NO PERSONAL CHECKS
Refund and Exchange PolicyLimted lifetime warranty
Products & Services
Automotive body and paint
Paintless dent repair
Industry TipsAutomobile Collision Damage Waiver Act Automobile Repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview