BBB Business Review
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BBB Accredited Business since
Phone: (804) 387-9440 View Additional Phone Numbers PO Box 70003, Richmond, VA 23255
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Full service available on any & all name brand equipment for heating, air conditioning, refrigeration. I can honor any & all equipment warranties; have accounts at all local vendors. I fully guarantee all my work & all services rendered will meet or exceed all state & local building mechanical requirements. 30+ years of experience in this industry overall; including residential/commercial/industrial fields. Fully qualified on all heat pumps (R-22 or R-410a)--chillers (all types)--ice machines--propane & natural gas--oil furnaces & boilers--ductless splits--walk in freezers/refrigerators (all Freon types)--hydronic systems--gas logs & much more. New installations/changeouts with free quotes. Fully licensed & insured.
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A BBB Accredited Business since
BBB has determined that Roys HVAC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Roys HVAC include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
These agencies may include:
Type of Entity
Business ManagementMr. Roy Edwards, Owner
Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Hydronic Heating Refrigerators & Freezers - Service & Repair Refrigeration Equipment - Commercial - Sales & Service Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
Products & Services
Roys HVAC sells the following brand(s): Goodman(GMC)--Trane--Carrier--Payne--York--Rheem--Ruud--Ducane--Kelvinator--Janitrol--Gibson--Copeland--Manitowoc--
Roys HVAC offers the following product(s): Anything & everything required to perform my job. My most valuable product is my experience.