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BBB Accredited Business since

YP

Phone: (866) 228-0248 10800 Midlothian Tpke, N Chesterfld, VA 23235 http://adsolutions.att.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that YP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for YP. BBB of Metro Atlanta, Athens & NE Georgia has the full report as that BBB handles all complaints for YP.


Additional Information

BBB file opened: October 10, 2008 Business started: 03/01/1885 in GA
Business Management
Ms. Rita Haynes, Manager-Executive Appeals
Contact Information
Principal: Ms. Rita Haynes, Manager-Executive Appeals
Business Category

Advertising - Directory & Guide Advertising Agencies & Counselors

Alternate Business Names
YP Holdings LLC
System Wide Accredited Business

This company’s headquarters and company-owned locations throughout the country participate as BBB Accredited Businesses. This means they support BBB’s services to the public and meet BBB Accreditation standards. “A BBB Accredited Business since March 21, 2014."

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.