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BBB Accredited Business sinceAdditional Locations
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Four Deep Multimedia, LLC., is a full service advertising and marketing agency.Serving our clients is our main priority. We value every opportunity to make your business or organization better. Whether through print, web, video or social media, we are dedicated to creating bold solutions for our clients.
Four Deep has served hundreds of clients from around the country. Our goal is to embrace our culture and influence our environment. We specialize in solutions for various types of industries: entertainment, government, non-profit organizations, religious institutions, small businesses, health care, and education.
We are a team of people who are passionate about telling stories. We believe that every business and organization has a story to tell; something that someone else can relate to.We believe in the power of brands, in everything we create, we believe in implementing strategy behind it. We are dedicated to helping people, and we consistently aim to serve our clients with integrity and honesty.
We specialize in: Web Design/Development, Graphic Design, Social Media Marketing, Brand/Identity Development, Mobile App Development, Video Production, Music/Audio Production, Event Planning, Media Buying, and Crisis Management.
Our agency is located in Richmond, VA and we absolutely love what we do.
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A BBB Accredited Business since
BBB has determined that Four Deep Multimedia, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Four Deep Multimedia, LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. JT Logan, Owner/Creative Director
Advertising Agencies & Counselors Advertising - Direct Mail Graphic Designers Marketing Consultants Video Production Services Internet Marketing Services Web Design Media Consultant Web Conferencing Mobile Apps Event Planners - Corporate Brand Development Advertising - Internet Advertising Agencies (NAICS: 541810)
Method(s) of Payment- All major credit cards accepted: Visa, MasterCard, American Express
- Direct Deposit
- Financing Available On Some Services
Refund and Exchange PolicyBased solely on contractual agreements
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The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (866) 671-8554(Phone)
Additional Email Addresses
- - Communication/Mass Email
- - eQuote
- - Technical Support
- - Sales
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.