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So Wise Company, LLC

Phone: (540) 273-6667 10908 Courthouse Road  Suite 102204, Fredericksburg, VA 22408 View Additional Email Addresses

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Graphic design for print: logos, brochures, business cards and more. Graphic design for websites, mobile and online advertising. Website design. Branding, marketing and advertising services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for So Wise Company, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on So Wise Company, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 22, 2012 Business started: 06/11/2008 in VA Business incorporated 06/13/2008 in VA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Sonja P Wise, Owner
Contact Information
Principal: Ms. Sonja P Wise, Owner
Business Category

Web Design Computers - Graphics Graphic Designers Internet Marketing Services Internet Publishing and Broadcasting and Web Search Portals (NAICS: 519130)

Hours of Operation
M: 8:30 AM - 5:00 PM
T: 8:30 AM - 5:00 PM
W: 8:30 AM - 5:00 PM
Th: 8:30 AM - 5:00 PM
F: 8:30 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Checks and all major credit cards. 
Refund and Exchange Policy
15-Day Refund Policy
A design process requires input from So Wise Co. and you, the client. If along the way, you request a refund, we will honor according the following terms:
Graphic Designs & Websites: Submit your refund request in writing within 15 days of receiving an artwork draft for review. No refunds on design work (proofs, drafts or graphics) that has been in your possession longer than 15 days without complaint. No refunds after you have approved artwork by: 1) signing a Proof Approval and/or Certificate of Completion, 2) indicated approval in writing, 3) or indicated approval by accepting, using and implementing usage of artwork for both graphic design and websites.
So Wise Co. will refund design deposits and design fees. Website hosting charges may not be refundable. And certain material costs incurred by you, the client, may not be refundable. These will be outlined in our agreed upon contract at the beginning of your project work.
Printed Materials: We make every effort to double inspect your completed printed materials prior to delivery. If you receive an item that is defective please contact us in writing within 15 days of receiving your printed materials. So Wise Co. guarantees items we print for you and we will remedy your defective printed items. So Wise Co. is not responsible for printed items that you, the client, obtain from third-party printers or printed projects not managed by So Wise Co.
In the event of a refund, you the client must surrender all artwork, concepts, intellectual property and materials that belong to So Wise Co., according to our agreed upon contract.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Central Virginia. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.