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Find a Location

OrthoVirginia, Inc. has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • OrthoVirginia, Inc.

      7858 Shrader Rd Henrico, VA 23294-4222

      BBB Accredited Business
    • OrthoVirginia, Inc.

      7650 E Parham Rd Ste 100 Richmond, VA 23294-4376

      BBB Accredited Business
    • OrthoVirginia, Inc.

      1400 Johnston Willis Dr Ste A N Chesterfld, VA 23235-4765

      BBB Accredited Business
    • OrthoVirginia, Inc.

      13700 St Francis Blvd Ste 103 Midlothian, VA 23114-3222

      BBB Accredited Business
    • OrthoVirginia, Inc.

      5899 Bremo Rd Ste 100 Richmond, VA 23226-1935

      BBB Accredited Business

    Business ProfileforOrthoVirginia, Inc.

    Orthopedic Surgeon
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2007

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    OrthoVirginia, Inc. has 27 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • OrthoVirginia, Inc.

        7858 Shrader Rd Henrico, VA 23294-4222

        BBB Accredited Business
      • OrthoVirginia, Inc.

        7650 E Parham Rd Ste 100 Richmond, VA 23294-4376

        BBB Accredited Business
      • OrthoVirginia, Inc.

        1400 Johnston Willis Dr Ste A N Chesterfld, VA 23235-4765

        BBB Accredited Business
      • OrthoVirginia, Inc.

        13700 St Francis Blvd Ste 103 Midlothian, VA 23114-3222

        BBB Accredited Business
      • OrthoVirginia, Inc.

        5899 Bremo Rd Ste 100 Richmond, VA 23226-1935

        BBB Accredited Business
      Headquarters
      7858 Shrader Rd, Henrico, VA 23294-4222
      BBB File Opened:
      11/19/2002
      Years in Business:
      64
      Business Started:
      1/1/1960
      Business Started Locally:
      1/1/1960
      Business Incorporated:
      1/15/1971
      Accredited Since:
      10/1/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0101231611 for this business, issued by Virginia Board of Medicine. The expiration date of this license is 11/30/2024.

      These agencies may include:

      Virginia Board of Medicine

      9960 Mayland Drive Suite 300

      Richmond VA 23233

      (804) 367-4600

      Fax: (804) 5274426

      http://www.dhp.virginia.gov/medicine

      Type of Entity:
      Corporation
      Alternate Business Name
      • Advanced Orthopaedic Centers
      Related Businesses
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Additional Contact Information

      Fax Numbers

      • (804) 288-4538
        Primary Fax
      • (804) 560-9029
        Other Fax

      Phone Numbers

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I had 23 physical therapy appointments at OrthoVirginia, for which I received an explanation of benefits (EOB) from my insurance stating that I should pay $115 per visit. OrthoVirginia, however, charged me $213 per visit. I made numerous phone calls and sent many emails to OrthoVirginia, but they have not corrected their bills. This is called balance billing and should not be allowed. I sent my EOBs to OrthoVirginia several times and my insurance company has contacted them, but OrthoVirginia is non-responsive.
      Read More

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Charles G

      1 star

      11/22/2023

      Overcharge regularly. When asked to quote a procedure they will never quote accurately and then overcharge and not acknowledge the quote. When mistakes happen in billing YOU are on the hook. They will send to court and garnish your wages. These are examples from the last two times, I and my wife have had the joy of using them. The unfortunately have a virtual monopoly on ortho care in the ******** ** area. So you have no choice but to deal with them. Get EVERYTHING in writing. Thier doctors are great, thier billing is abysmal to say the least. They act like costs be damned and you will pay what they want you to pay. Period. Look at the reviews here, not a limited issue. This is the way they run thier business.

      Local BBB

      BBB Serving Central Virginia

      BBB Reports On

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