Business ProfileforLegacy RV Center

I put money down for a specific RV model at Legacy's ****** (greater St. Louis) ******** (now Optimum RV) in mid June 2023, which they didn't have in stock, and was told there was one remaining on the mfgr lot that I could get with a $1000 down payment. So I put the money down, and 3 weeks later found out that the dealership had been sold from Legacy RV out of **** to Optimum RV out of *******. I was told this would not impact my sale/order, but a month after that I was still getting the runaround and one of the sales managers at the Optimum ** office was trying to sell me a different model/RV I didn't want. When I finally figured out from my original salesperson in ******** that they couldn't get the original unit I was promised due to licensing transfer issues and a rep that had since sold it to a different dealership elsewhere in the country, I was promised my money back verbally by both the Festus salesperson as well as the Optimum ** office sales mgr. But a couple weeks later (now mid-August) I still hadn't received any word of the refund getting processed, and when I asked again, they told me they couldn't since it was originally paid to the Legacy group and referred me back to Legacy RV in ****. Legacy then bent over backwards at first indicating of course they would refund my payment, but never got back to me. Neither Optimum nor Legacy ever refunded my money. Luckily, I used a credit card and my credit card company offers a dispute process to protect consumers from corrupt companies like these. I filed a dispute and finally got my credit card to refund my deposit, but never heard back ANYTHING from either Legacy or Optimum. Meanwhile, one of these companies still has $1000 for a product they didn't deliver. Beware of this dealership and Optimum and Legacy groups in general.