BBB Accredited Business since 11/14/2012
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A BBB Accredited Business since 11/14/2012
BBB has determined that Benjamin Franklin Plumbing Reno meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Benjamin Franklin Plumbing Reno's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
20 Customer Reviews Customer Reviews on Benjamin Franklin Plumbing Reno
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||20 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|08/22/2013||Problems with Product / Service | Read Complaint Details|
Consumer's Final Response
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Nevada State Contractors Board
9670 Gateway Dr STE 100
Reno, NV 89521-3953
BBB records show a license number of 0077276 for this company, issued by Nevada State Contractors Board. Their web address is http://www.nvcontractorsboard.com.
Type of Entity
Incorporated: July 2012, NV
Business ManagementPrincipal: Mr. Gregory (Greg) S. Hawthorne (President)Mr. Charles R. Hawthorne (Secretary)
Gregory Hawthorne also owns and operates Hawthorne Plumbing, Heating and Cooling in Las Vegas, Nevada. A separate BBB Business Review for this business is available.
Contact InformationMs. Linda Bailey
Alternate Business Names365 Home Services Company
Map & Directions
Map & Directions
Address for Benjamin Franklin Plumbing Reno
5401 Longley Ln STE 12
Reno, NV 89511-1816